Migrating from TM PRI to TM MLS – Here’s what you need to know

Many companies of all sizes and functions use Telekom Malaysia’s (TM) PRI which carries voice over digital network using either copper or fiber cables into your office premises. PRI, or Primary Rate Interface carries 30 channels here in Malaysia using UK standards. There are many … “Migrating from TM PRI to TM MLS – Here’s what you need to know”

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Real-time information webhook using Go

Webhook is one of quickest way to receive notification when event occurred. For example, notification when receiving new SMS or payment can be made known by sending request to webhooks. In short, it is an automated messages sent from apps when something happens. Using Go … “Real-time information webhook using Go”

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Posted Under: Go

RocketChat: This is now driving our team collaboration. Find out why.

Back in the earlier days of the lockdown, we needed to take our teams communications a notch higher. I mean, WhatsApp was fabulous, no doubt, but there was too much noise. And not to forget, heaps of forwarded stuff that’s hardly work related that keeps … “RocketChat: This is now driving our team collaboration. Find out why.”

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Writing Dockerfile for Golang web application

In the previous post, we learned how to write Go application that using REST API protocol to populate data. In this post, we will see how to deploy that application in Docker container by using Dockerfile. There are many benefits of deploying app in container … “Writing Dockerfile for Golang web application”

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How to install Grafana on openSUSE

Grafana is the open-source analytics and monitoring solution for every database. in this post, we will learn how to install on OpenSUSE 15.1 as it is the operating system using in VICIBOX version 9 that is the latest version when I’m writing this post. The method … “How to install Grafana on openSUSE”

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Vicidial Customised Spy function

Here is the script you can use to enable spy function to VICIDIAL with the phone. to spy a call conversation you can use code *1 and then the extension number to spy it. If you want to do a normal spy via panel then … “Vicidial Customised Spy function”

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Call Conversation Recording in VICIDIAL

By Default in VICIDIAL call conversation recordings name have just Full date and customer Phone. And I always change it to save all related info by using more parameters. CAMPAIGN_AGENT_FULLDATE_CUSTPHONE_LEADID It will be useful when your customer will ask to give him all related call … “Call Conversation Recording in VICIDIAL”

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