NEC exits the on premise PBX Market – What’s Next For PBX resellers or customers alike using and are considering a change

Excerpt From NEC’s official communication to its resellers.

“We further note that March 31, 2025, is the date we are targeting for completing the last shipment of products relating to any accepted Purchase Orders received and/or any new commitments/renewals/extensions agreed between April 15, 2024, and Dec. 31, 2024.”

Here’s the full letter we extracted from Reddit.

BusinessTEL could be your next PBX business strategy and replacement for NEC PBXes on premise.

In the rapidly evolving landscape of business communications, Small and Medium Enterprises (SMEs) require solutions that not only streamline operations but also provide cost-efficiency, scalability, and robust security. BusinessTEL 2.0 emerges as a superior alternative to traditional systems like NEC PBX, especially for SMEs looking to leverage these benefits.

Comprehensive and Scalable Communication Solutions

BusinessTEL 2.0 offers a comprehensive suite of communication tools that go beyond the basic functionalities of traditional PBX systems. Its cloud-ready VoIP services include advanced features such as call recording, customizable IVR menus, voicemail, conferencing, call queues, and detailed call routing options​ (BusinessTEL VoIP PBX)​. This extensive feature set is designed to improve productivity and enhance customer satisfaction by ensuring that businesses can manage their communications more effectively and efficiently.

Cost-Effective with a Flexible Deployment Model

For SMEs, cost management is crucial. BusinessTEL 2.0 stands out by offering significant cost savings with its all-inclusive licensing model, which can lead to up to 80% savings compared to traditional solutions​ (BusinessTEL VoIP PBX)​. Additionally, the system supports deployment in virtual environments, on cloud platforms, or through a hybrid setup, providing flexibility depending on the organization’s size, budget, and specific needs​ (BusinessTEL VoIP PBX)​​ (BusinessTEL VoIP PBX)​.

Easy Integration and User-Friendly Management

Integration with existing business systems is key for SMEs to maintain continuity and reduce the learning curve. BusinessTEL 2.0 integrates seamlessly with popular CRM systems, email clients, and call center platforms​ (BusinessTEL VoIP PBX)​. Its user-friendly web interface simplifies administration, allowing users to easily manage system settings, monitor call activity, and access detailed reports and analytics, thereby optimizing call center operations​ (BusinessTEL VoIP PBX)​.

Security and Reliability

Security concerns are paramount for any business. BusinessTEL 2.0 addresses these concerns with built-in firewalls, encrypted communications, and comprehensive access controls, ensuring that business communications are secure from unauthorized access and data breaches​ (BusinessTEL VoIP PBX)​. Moreover, the system includes automatic security updates to protect against the latest threats, providing peace of mind for businesses operating in sensitive industries.

Local Support and Training

Understanding the importance of support, BusinessTEL offers responsive local customer service and full administrative training, ensuring that businesses can maximize the use of the platform without prolonged downtime or steep learning curves​ (BusinessTEL VoIP PBX)​.

In conclusion, BusinessTEL 2.0 offers a robust, scalable, and cost-effective alternative to traditional systems like NEC PBX, making it an ideal choice for SMEs looking to upgrade their communication systems. With its comprehensive feature set, ease of integration, and strong support structure, BusinessTEL 2.0 empowers SMEs to not just keep up but stay ahead in the digital communication realm. For more information, you can explore BusinessTEL’s offerings here.