Astiostech – Blog, News and Updates
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You have enabled Chat in VICIDIAL but you cant find Agent Chat Logs? Goto Reports – Admin Utilities at the bottom of the page. And search for “Agent Manager Chat Log” you can search for all chats or even for the specific chats in customer … “VICIDIAL Chat Log”
Read MoreYou can popup your CRM page when Agents are receiving a call in VICIDIAL and pass Lead info using the POST method. if you want to pass custom fields info as well set CF_uses_custom_fields=Y in the URL as well. This setting can be set at the campaign … “VICIDIAL CRM integration”
Read MoreThis guide attempts to walk you through installing a faxing solution on top of Asterisk that has FreePBX as it’s frontend GUI/dialplan generator. So for it to work, you need to be1) Using CentOS (this is a CentOS 7 guide btw). Tested on CentOS 7.7, … “What the fax! Asterisk, Hylafax+, IAXModem and AvantFax for CentOS 7.x and FreePBX users”
Read MoreHere’s a quick article for anyone wishing to integrate Telegram messaging to NagiosXI quick. Telegram is amazing, its free, its fast, its secure. Their API is also an official one (unlike Whatsapp) NOTICE: Take note, Telegram can sometimes go down, your internet can also go … “Setting up Telegram with NagiosXI or Nagios for notifications, the lazy admin’s guide”
Read MoreThis article shows how to very easily add a per-user pin for outbound calls using FreePBX systems. Sometimes trunk level isn’t too fun. Also, if you don’t want to use a specially created DB, you can use FreePBX’s pin module and “Refer” to that PIN … “Per User PIN for FreePBX 2.x”
Read MoreImage Source: http://appcrawlr.com/android-apps/best-apps-restrict-access So, we had this challenge by our customer to do this as they are using PRI and supporting multiple customers. Each customer needs to be limited to n number of channels on PRI. When they were using analog that was simply straightforward, … “Limiting calls by DIDs for FreePBX users, with dynamic configurable parameters (Repost)”
Read MoreWe have started to use OPUS codec to deploy our remote peers and so far it sounds amazing with very little bandwidth which almost matches GSM in terms of bandwidth and sound quality is as good as 48khz MP3 files. This is the future of … “OPUS & VP8 Codec with Asterisk 11.20 or higher”
Read MoreSrc: https://www.tm.com.my/Office/Business/SME/Solutions/Pages/Multi-Line-SIP.aspx Happy to say that we’ve successfully set up Asterisk 11 or higher with TM’s Multi-Line SIP which basically uses IMS signaling on Huawei devices used by Telekom Malaysia. We had to modify chan_sip.c and parser files to support TEL: URI for INVITE messages. … “Telekom Malaysia (TM) Multi-Line SIP setup with vanilla Asterisk or FreePBX over TEL URI”
Read MoreVersion 1.1 – 07 June 2016 NOTES: Copyright and registered trademarks are the properties of their respective companies/individuals By all means, these are not my own guides but a collection of guides online with my own hacks here and there that didn’t work for me … “The 60 minute Nagios Core 4 install guide on Debian 7 Wheezy (Nagios 4, PNP4Nagios -with MRTG & NagiosQL) built from source or just use the VM OVA2.0”
Read MoreImage source: open4businessonline.com Just wanted to share this out for those who may have run into this problem where you couldn’t add more than 25 fields in the built-in report module of vTiger. My configuration: CentOS 6 vTiger community 6.X Simply edit the file vtigercrm/layouts/vlayout/modules/Reports/resources/Edit2.js … “Increasing the maximum number of selectable fields in vTiger 6.0 report module”
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